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Normal Gadgets Plus.
Device care plan.
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We Fix Everything!

Smartphones. Tablets. Gaming Systems. Laptops. PCs. Televisions. Smartwatches. These smart devices are crucial for communicating (and surviving) in today’s modern world. Everyday our dedicated staff works obsessively to get you back in shape and connected to your smart device.

When you think repair, think Normal Gadgets.  We’ll get you back to normal!

Setup A Repair

How It Works

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    01. Call or fill out our online form about your device
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    02. Drop off your device at our location
  • 001-wrench
    03. Our repair professionals fix and return your brand new device!

Our Repair Services

Smartphone Repair

Smartphone Repair

From cracked iPhone screens to faulty Galaxy batteries our technicians are able to fix almost any problem with your cell phone. Book It!

Tablet/iPad Repair

Tablet/iPad Repair

Got a broken screen or a faulty headphone jack? Maybe a little bit of water damage? Whatever your problem we can help! Get started!

Computer/Laptop Repair

Computer/Laptop Repair

Whether you are running a MacBook Air, the latest Dell XPS or an old Lenovo that has seen better days, we can get you back on track. Fix it Now!

Gaming Console Repair

Gaming Console Repair

Suffering from the “red ring of death”, overheating, or sticky buttons? We can get you back on track. Start Repair!

Smartwatch Repair

Smartwatch Repair

Smartwatch screens break and we can fix them, along with batteries, back glass housings, software, boot looping. Schedule now!

Television Repair

Television Repair

TV’s are great until they aren’t working. Many symptoms are dark screen, no power, main board, Wi-Fi issues and HDMI Ports. We can help with that. Repair Now!

Your Mobile Repair Headquarters

Any Phone. Any Problem.

We can assure you that we have seen it all! From smartphones that have been run over by a car, to tablets that have taken a dive in a pool, we are prepared to face anything that comes our way.

Every technician goes through an intensive training process, and we maintain an environment of constant learning, so no device is too new, no technology too complicated.

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Frequently Asked Questions

How long will my repair take?

​Some repairs take less than an hour. However many of our repairs are completed in a 2-48 hour turnaround time. We provide the highest quality service you can find, and our expert certified service technicians can repair any smartphone, handheld device, or MP3 Player on the market. ​ If the part is not in stock, we will let you know when it will arrive and then when your cell phone / device will be ready.

Is my personal information safe and private?

​We take your privacy very seriously.  When we receive your device, we will not access any of your information for any reason. You can password protect your phone if you feel more comfortable doing so, but it will limit our ability to test the functionality of your device after repairs have been made.  We cannot guarantee the functionality of all systems if your phone or device is password protected.

Are you an authorized Apple, Samsung or Microsoft store?

Normal Gadgets has been in business since 2012 serving central Illinois customers. We have technicians that are Wise Certified (https://www.wisecertification.com/places/normal-gadgets/), Apple Certified and listed as an Independent Repair Shop with Apple.

The WISE Authorized Service Provider (ASP) designation we received conveys service excellence. It allows service providers to differentiate themselves and demonstrate their commitment to quality. Certification is awarded based on each shop meeting the industry recognized standards defined within the program. Today, the scope of the WISE Certification program includes smartphones. WISE Certification is specific to a repair environment (retail or vehicle). Each location is individually certified.

We have Certified Level 3 Mobile Device Technicians that have gone through our rigorous training before they work on customer devices. We are also the only local repair shop that works on motherboards and solder components such as HDMI ports and capacitors.

We have successfully completed over 95,000 repairs on all mobile devices, tablets, laptops, PCs, smartwatches, televisions and gaming systems. There are times that we repair devices before the manufactures even know of an issue!

Testimonials

Real customer reviews

All reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.82536 reviews
4.8Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent2536 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.81878 reviews
4.8Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1878 reviews
ExcellentFacebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 54.9658 reviews
4.9Facebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5
Excellent658 reviews
Posted on Google Google
Refik Sabanovic profile picture
Refik Sabanovic
3 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was really debating if I should post a review or not, however I decided I have to since I’m super frustrated with how the service went. I took my phone in for a battery replacement, when I called it they never informed me it wouldn’t be an oem battery, which isn’t a big deal really. Big deal is that upon replacing the battery, the screen broke, which they then replaced with a garbage screen which is also broken by the camera area so it hasn’t been fixed correctly. The phone now locks itself in my pocket and randomly types and calls people.
Posted on Google Google
Susan Judd profile picture
Susan Judd
3 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The customer service is great and the get things done quick!
Posted on Google Google
Julie Van Dolah profile picture
Julie Van Dolah
1 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Took in my Galaxy A17 5g phone for repair and they fixed it while I waited. The charge to diagnose and reset my phone was very reasonable. I highly recommend Normal Gadgets!
Posted on Google Google
Conrad Fassig profile picture
Conrad Fassig
30 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, very helpful.
Posted on Google Google
Carl Franklin profile picture
Carl Franklin
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
They saved the day on my phone. Phone screen stopped working, replacement received but couldn’t do the switch because screen doesn’t work. Normal Gadgets transferred everything exactly the way it was on my old phone. Very happy.
Posted on Google Google
Sabrina Stoewer profile picture
Sabrina Stoewer
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly staff!
Posted on Google Google
Grace Ruscheinski profile picture
Grace Ruscheinski
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Staff here was super helpful and my laptop is in great shape! Would recommend 👍
Posted on Google Google
John Burrill profile picture
John Burrill
12 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was very happy with the immediate attention to the repair I needed, the ready diagnosis of a (to me) mysterious fault and the reasonable charge. I strongly endorse Normal Gadgets for repair of devices.
Posted on Google Google
T B profile picture
T B
11 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Thought I had a virus on my laptop. Nic took a quick look and fixed my problem at the counter. No charge!! Will definitely go back. Thanks again Nic!
Posted on Google Google
Eileen Gasperec profile picture
Eileen Gasperec
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Normal Gadgets fixed my Microsoft Studio computer after an entire glass of tea dumped onto my open keyboard! They have excellent customer service and took care of ordering all parts for me. I could not recommend more!
Posted on Facebook Facebook
Pam Brueckner Tannura profile picture
Pam Brueckner Tannura
14 June 2026
positiverecommends
Amazing service. I came in with questions about charging my iPhone. So much information!!! And at no cost!!! I will come again. They already helped me with an iMac!!! Love the is place. Thank you!!!
Posted on Facebook Facebook
Adrian Diaz profile picture
Adrian Diaz
9 May 2026
positiverecommends
Their great usually get me out of spending a lot of money try them out
Posted on Facebook Facebook
Shae Fulmer profile picture
Shae Fulmer
16 April 2026
positiverecommends
They fixed my iPad 8th gen cracked screen super quickly and they were super polite! 10/10 ⭐️
Posted on Facebook Facebook
Peggy Rainey profile picture
Peggy Rainey
12 April 2026
positiverecommends
Great experience! Friendly, professional and courteous staff. Phone fixed as requested in record time. Highly recommend Normal Gadgets.
Posted on Facebook Facebook
Vijay Sharma profile picture
Vijay Sharma
12 February 2026
positiverecommends
Friendly staff. They helped me clear my iPhone charging port and NO CHARGE. They seem to fix anything electronic. My go-to place now
Posted on Facebook Facebook
Jessica Mills profile picture
Jessica Mills
30 January 2026
positiverecommends
Great experience! Quick help
Posted on Facebook Facebook
Stephanie Demboski profile picture
Stephanie Demboski
7 January 2026
positiverecommends
Went in expecting a more expensive visit but they were fast, friendly and under budget! If they can help for cheap, they will! They care about the customer.
Posted on Facebook Facebook
Dave Bagwell profile picture
Dave Bagwell
27 August 2025
positiverecommends
I took my wife’s iPhone in when the charge port quit charging with the cord, and she didn’t think the wireless was charging the battery all the way I was expecting to replace both the charge port and the battery Turns out it just needed a good cleaning and everything now works great… and they wouldn’ take any pay for cleaning it I highly recommend them for all your phone and computer needs
Posted on Facebook Facebook
Stevie Leigh profile picture
Stevie Leigh
31 July 2025
positiverecommends
Great customer service. Saved my data from my old phone again. Thank you! 5 STARS!
Posted on Facebook Facebook
Richard Dalton profile picture
Richard Dalton
28 June 2025
positiverecommends
I took my phone it to have it looked at and these folks provided excellent customer service. Can’t recommend them enough!

Facts About Normal Gadgets

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Satisfied Customers