Data Recovery & Data Transfer in Bloomington-Normal

Smartphone & tablet data

A damaged screen, startup problem, or other device fault may prevent you from accessing your photos, contacts, videos, and documents.

We assess the device to determine whether repair or another supported approach could restore access to the files. Options depend on the model, damage, storage condition, encryption, and necessary account access.

Explore our smartphone repair services

Computer data retrieval

A laptop or desktop that no longer starts may still contain important files. We can assess whether the storage is accessible and discuss options for retrieving your data.

Tell us about error messages, unusual behavior, damage, and any previous repair or recovery attempts. Encryption and storage condition can affect what is possible.

Explore our computer and laptop repair services

Moving to another device?

Data transfer moves accessible files from a working device or readable storage to another device. Data recovery attempts to retrieve files that cannot be accessed normally.

If you’re replacing a phone or computer, bring both devices when possible. Tell us which photos, documents, contacts, and other files you want moved so we can review compatibility and the work required.

Start with an assessment

Visual assessments are always free. Tell us that preserving your files is the priority before authorizing a reset, storage replacement, or repair.

Recovery cannot be guaranteed. Some devices and storage faults require work beyond the services available for that particular device. We’ll explain the options after reviewing your situation.

Diagnostics & pricing

Data-recovery and transfer pricing depends on the device, its condition, and the work required. Contact our team to discuss your situation and the applicable charges.

If interior device diagnostic testing is needed, the fee is collected upfront when your repair ticket is created, before testing begins. Diagnostic fees are $35 for smartphones and $50 for tablets and computers.

When a device repair is performed, the diagnostic payment is credited toward the total repair price. If repair attempts are unsuccessful, the diagnostic fee is nonrefundable, and no additional repair amount is charged.

For a separate data-recovery or transfer service, we’ll explain its scope and pricing before proceeding.

Read our repair pricing and diagnostic policy

What to bring

Bring the device and its charger or power adapter. If you want files moved to a replacement device, bring that device too, if available.

Make a list of your most important files and describe what happened before access was lost. Mention any existing backups.

Discuss necessary passwords, account access, or recovery keys directly with our team when arranging service.