YOUR LOCAL SMARTPHONE REPAIR SHOP
More brands. More repair solutions.
iPhone, Samsung, Google Pixel, Motorola, LG, or something less common? Start with Normal Gadgets. We work on virtually all smartphone brands and a wide range of problems at our Bloomington repair shop.
From cracked screens and worn-out batteries to charging problems, software faults, and motherboard issues, our team helps you understand your repair options. We’ve served Bloomington-Normal since 2012.
Have a phone another shop doesn’t service? Tell us the brand, model, and problem. Repair options depend on the device, parts availability, and the extent of the damage.
Smartphone brands we service
Our repair capabilities extend beyond the most popular phones. We service Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, and many other smartphone brands.
For an older or less common model, contact us with the model number and symptoms so we can check parts availability and repair options.
Certified expertise
Normal Gadgets is WISE certified to work on Samsung devices and is an Apple Independent Repair Center.
Alongside these credentials, our team brings experience working across a broad range of smartphone brands and repair problems.
Smartphone problems we repair
- Cracked screens, display faults, and touch problems
- Battery and charging problems
- Charging ports, cameras, speakers, and microphones
- Power and volume buttons
- Software faults and boot looping
- Liquid damage and motherboard issues
- Back-glass damage on select models
Tell us your phone model and symptoms so we can review the appropriate repair options.
Charging problems? Start here.
A phone that charges only at an angle may have a cable or port problem. Poor battery life can also have more than one cause.
Bring your usual charging cable and adapter when possible. We always offer a free visual assessment to help identify the next step.
Repair pricing & diagnostics
Our online appointment request system provides pricing for most repairs. Prices depend on your phone model and the repair needed.
Visual assessments are always free. If interior diagnostic testing is needed, a $35 smartphone diagnostic fee is collected upfront when your repair ticket is created, before testing begins.
Your diagnostic payment is credited toward the total repair price. When the repair is completed, you pay the remaining balance.
If we cannot repair your phone after our repair attempts, the initial diagnostic fee is nonrefundable. No additional amount is charged for an unsuccessful repair.
Before you bring your phone
Back up your phone if you can still use it. Note when the problem started and whether the phone was dropped, exposed to liquid, or recently updated.
If you cannot access your photos or other data, tell us before approving a reset or replacement. Data recovery depends on the condition of the device, encryption, and necessary access. Recovery cannot be guaranteed.
Explore data recovery and data transfer options for your photos, contacts, and files.
Call ahead if you need to confirm parts availability for a particular model or repair.
Questions before you visit?
Do you repair phones other than iPhones and Samsung?
Yes. We work on virtually all smartphone brands, including Google Pixel, Motorola, LG, and many others. For older or less common models, we’ll check parts availability and repair options.
How much will my smartphone repair cost?
Our online appointment request system provides pricing for most repairs. Select your device and the repair needed. If pricing isn’t available, contact our team for help.
Is the diagnostic assessment free?
The visual assessment is always free. Interior diagnostic testing requires a $35 smartphone diagnostic fee, paid upfront when your ticket is created. It is credited toward your repair total. If the repair is unsuccessful, that fee is nonrefundable, and no additional amount is charged.
Can you replace my smartphone battery?
We assess battery concerns and offer battery replacement where appropriate. Tell us about rapid battery drain, unexpected shutdowns, or charging problems so we can evaluate the cause.
Do I need an appointment?
You can visit our Bloomington shop during business hours or request an appointment online. Call ahead if you need to confirm availability for a particular model or repair.
Will a repair erase my photos?
Back up your phone before bringing it in whenever possible. Tell us if preserving your photos and other data is a priority. Some faults or repair procedures can put data at risk, so discuss this with our team before work begins.
Can you help retrieve files from a damaged phone?
We can assess the phone and discuss available options for accessing your photos, contacts, and other files. The model, damage, encryption, and necessary access affect what may be possible. Recovery cannot be guaranteed. Learn more about data recovery and data transfer.
Can you repair a smartphone with liquid damage?
We assess liquid-damaged smartphones. Repair options depend on the extent of the internal damage, and repair or data recovery cannot be guaranteed.
Let’s get your phone back to normal.
Locally owned. Serving Bloomington-Normal since 2012.
802 S. Eldorado Rd., Suite A2
Bloomington, IL 61704
Monday–Friday: 10:00 AM–6:00 PM
Saturday: 10:00 AM–3:00 PM