YOUR LOCAL TELEVISION REPAIR SHOP

Let’s get your TV back to normal.

Sound but no picture? A screen that stays dark? A television that will not turn on? Normal Gadgets helps customers in Bloomington-Normal understand their TV repair options.

We assess power-supply, main-board, backlight, Wi-Fi, and HDMI-related problems. Available repairs depend on the TV model, the diagnosis, and parts availability.

Cracked TV panel? We do not repair or replace cracked TV display panels. If the screen is physically damaged, call us before bringing the television in.

Dark screen or no picture

A television that plays sound while the screen stays dark may have a backlight or another internal problem. An unusually dim or uneven picture can also require testing.

Tell us whether you can see the TV’s menus, whether sound still works, and whether the problem affects every input. We can assess the symptoms and review repair options.

No power or restarting

We assess televisions that will not turn on, shut down unexpectedly, or repeatedly restart.

Power supplies, main boards, and other components can be involved. Let us know whether a power light appears, whether it blinks, and how the TV behaves when you try to turn it on.

HDMI & connection issues

A missing picture from a gaming console, streaming device, or cable box can involve the source device, cable, TV input, or internal hardware.

Tell us which connections are affected and whether other devices work on the television. We assess HDMI-related faults and explain the available repairs.

For a console with a damaged HDMI port, visit our Gaming Console Repair page.

Wi-Fi & smart-TV problems

Trouble connecting to Wi-Fi or using smart-TV functions can have several causes. Tell us whether other devices connect to the same network and whether the problem affects one app or the whole television.

Our team can review the symptoms and determine whether troubleshooting or a hardware assessment is appropriate.

Pricing & diagnostics

Visual assessments are always free. If interior diagnostic testing is needed, an $80 TV diagnostic fee is collected upfront when your repair ticket is created, before testing begins.

Your diagnostic payment is credited toward the total repair price. When the repair is completed, you pay the remaining balance.

If we cannot repair your TV after our repair attempts, the initial diagnostic fee is nonrefundable. No additional amount is charged for an unsuccessful repair.

Our online appointment request system provides pricing for most repairs. Some TV problems require testing before a repair price can be determined.

Read our repair pricing and diagnostic policy

Before your visit

Call with the brand, model number, screen size, and a description of the problem. The model number is usually listed on a label on the television.

Tell us whether the display panel is physically cracked. Bring the remote and power cord if available.

For a larger TV, call before transporting it so we can discuss your visit and what to bring.

Questions before you visit?

Can you fix a cracked TV screen?

We do not repair or replace cracked TV display panels. If you are unsure whether the problem is physical panel damage or another display issue, call us with the model and symptoms.

My TV has sound but no picture. Can it be repaired?

Possibly. Backlights and other internal components can cause this symptom. A diagnostic assessment helps identify the fault and available repair options.

Is my TV worth repairing?

That depends on its age, model, condition, fault, parts availability, and repair cost. We explain the findings so you can decide whether to proceed.

What does a TV diagnostic cost?

Visual assessments are free. Interior diagnostic testing requires an $80 payment upfront when your repair ticket is created. That payment is credited toward the total repair price.

What if you cannot repair my TV?

If repair attempts are unsuccessful, the initial diagnostic fee is nonrefundable. No additional amount is charged for the unsuccessful repair.

How long will the repair take?

Turnaround depends on testing, the repair required, and parts availability. Ask our team about the expected timing for your television.

Do you repair computer monitors?

We do not offer computer monitor repair. Call us if you are unsure whether your device is a television or a monitor.

Visit Normal Gadgets

Locally owned. Serving Bloomington-Normal since 2012.

802 S. Eldorado Rd., Suite A2
Bloomington, IL 61704

Monday–Friday: 10:00 AM–6:00 PM
Saturday: 10:00 AM–3:00 PM

fixme@normalgadgets.com

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